Terms of Service

By using RiverGen's AI services, you agree to these terms that govern our relationship and protect both your rights and ours.

Agreement to Terms

Your use of RiverGen services constitutes acceptance of these terms.

Acceptance

By accessing or using RiverGen, you agree to be bound by these Terms of Service.

Creating an account signifies acceptance
Continued use after changes constitutes agreement
These terms apply to all users and services

Modifications

We may update these terms periodically to reflect changes in our services.

30-day notice for material changes
Email notifications for updates
Current version always available online

Our Services

RiverGen provides AI-powered data analysis and insights generation services.

Data Analysis

AI-powered analysis of your uploaded data with insights generation

Collaboration Tools

Team features for sharing insights and collaborative analysis

Enterprise Security

Advanced security features for business and enterprise customers

User Responsibilities

You are responsible for your use of RiverGen services and the content you provide.

Account Security

Maintain the confidentiality of your account credentials.

Use strong, unique passwords
Enable two-factor authentication
Report unauthorized access immediately
Don't share account credentials

Content Guidelines

Ensure all content complies with applicable laws and regulations.

No illegal or harmful content
Respect intellectual property rights
Don't upload malicious code
Comply with data protection laws

Payment Terms

Clear and transparent pricing for all RiverGen services.

Subscription Plans

Monthly and annual subscription options with clear pricing.

Auto-renewal unless cancelled
Prorated refunds for annual plans
Plan changes take effect next billing cycle
No hidden fees or charges

Usage Limits

Fair usage policies ensure quality service for all users.

API rate limits apply per plan
Data storage limits by subscription tier
Overage charges for excess usage
Enterprise plans available for high volume

Intellectual Property

Rights to content, software, and generated insights.

Your Content

You retain ownership of data you upload to RiverGen.

You own your original data
License to process data for service delivery
Right to download your data anytime
Content deletion upon account termination

Generated Insights

Rights to AI-generated analysis and insights.

You own insights generated from your data
Commercial use rights for paid plans
Attribution requirements for free tier
RiverGen retains service improvements rights

Limitation of Liability

Our liability is limited to ensure sustainable service delivery.

Service Disclaimers

RiverGen provides AI services "as is" with certain limitations.

No guarantee of AI accuracy or completeness
Not liable for decisions based on AI insights
Service availability subject to maintenance
No warranty for data loss or corruption
Maximum liability limited to subscription fees
No consequential damages liability
Indemnification for user violations
Force majeure clause for unforeseen events

Account Termination

Clear policies for ending your relationship with RiverGen.

User Termination

You can close your account at any time.

Immediate account closure available
Data export before deletion
No cancellation fees
Prorated refund for annual plans

RiverGen Termination

We may terminate accounts for violations or abuse.

30-day notice for service discontinuation
Immediate termination for serious violations
Data retention period after termination
Right to suspend for investigation

Legal Questions

Have questions about these terms? Our legal team is here to help.

Contact Information

Legal: legal@rivergen.ai
Support: support@rivergen.ai
Phone: 1-800-LEGAL-HELP
Response: Within 48 hours

Governing Law

These terms are governed by applicable laws and regulations.

Jurisdiction: United States
State: Delaware
Dispute Resolution: Arbitration
Last Updated: March 12, 2026